Returns & Exchanges
At Jaz Hand Made, we stand by the quality of our artisanal fashion and want you to be completely satisfied with your unique pieces. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unworn, unwashed items in their original packaging with all hand-crafted tags still attached.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing