Frequently Asked Questions
Everything you need to know about our artisanal creations.
How long does it take for my order to be handcrafted?
As every piece at Jaz Hand Made is crafted by hand, please allow 3-5 business days for production before your order is shipped.
What shipping methods do you offer?
We offer standard and expedited shipping worldwide. Delivery times range from 5-10 business days depending on your location and the selected shipping tier at checkout.
Can I request a custom design or size?
Yes! We love creating unique pieces. Please contact our support team with your specific measurements or design ideas, and we will provide a custom quote.
What is your return policy for handmade items?
We accept returns within 14 days of delivery for a full refund, provided the item is in its original, unworn condition. Please note that custom-made orders are final sale.
How should I care for my Jaz Hand Made garments?
To preserve the quality of our handmade fabrics, we recommend hand washing in cold order and laying flat to dry. Avoid harsh chemicals or high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.